You’re busy. Let us work for you!

Carpet Spills? No problem.

Pet Stains? We treat them.

New baby or moving soon? Let us give you peace of mind.

We’ll arrive on time with all the tools & equipment needed to clean almost anything in your home. At Fusion, we specialize in carpet cleaning with an emphasis on high traffic areas, tile & grout cleaning, water damage emergency and restoration, and various upholstery cleaning. Certified quality service has never been this affordable.

 

 

Carpet Cleaning Questions

“Questions You Should Always Ask Carpet Cleaning Companies”……..

What is your method of cleaning? There are several different ways approved by the IICRC to safely and effectively clean carpet and tile. Hot water extraction is ranked as the preferred method by the IICRC and has been found to deliver the best results. Should you choose a dry cleaning method, your carpets will remain damp for a shorter period of time but the overall cleaning will only be successful if you’ve maintained a good cleaning regiment along with the age of the carpets.

What type of equipment do you use?  There are two types of truck mounts. The first is the “slide in” type that has its own power system and the truck merely carries the equipment.  It is fuel and space efficient. The other type is the “Engine Powered” type which is connected to the engine of the truck. The operation is controlled by a clutch. The equipment is compact, simple to use and reliable.

 Are your technicians certified? To be IICRC certified means you have extensive knowledge about various areas of carpet cleaningtile and grout cleaningupholstery cleaning and more. It means you know the science behind stains, chemicals, the environment and how it not only affects your carpet but also your health. I wouldn’t want an electrician to service my home without certification. It’s important you expect the same from your desiredcarpet cleaners.

Do your offer any guarantee on your work? >Fusion offers a 10-day guarantee where we will re-visit your home within the 10-day time period to address any issues that did not get addressed before your cleaning. All carpet cleaning companies should offer some type of guarantee. I would be very skeptical if they didn’t.

Does Scotchgard Really Work?

YES….it really does work.

Scotchgard if applied properly ;
Helps protect against both oil and water based stains,
Helps carpet fibers resist soiling,
Helps spills blot up before they become stains,
Helps stains release more easily when carpet and upholstery are cleaned,
Helps carpet and upholstery stay cleaned longer,

Vacuuming is actually more effective with Scotchgard protector. Dirt is lifted with ease and fewer passes are required with the vacuum to restore the original look.

Applying Scotchgard forms a protective barrier on the carpet. Spots and spills land on the Scotchgard instead of penetrating into the fibers. After each scheduled cleaning (preferably every 6 months) your carpet fibers will be restored and seem brighter and thicker.

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What is the IICRC?

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has served as the Industry Guardian for the cleaning, inspection and restoration service industries for more than 30 years. As a non-profit certification organization, the IICRC helps ensure that you have access to trusted and trained cleaning professionals by establishing and monitoring certification programs and standards for these industries.

To qualify for IICRC-Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics. Services provided by IICRC–Certified professionals range from flooring inspection and cleaning to mold remediation to water and fire damage restoration.

 

 

 

 

[callout font_size=”13px” style=”coffee”]Customer service is not a department, it’s everyone’s job.
Anonymous[/callout]

 

 


Fusion Guarantee

 We pride ourselves in our customer service.  It is our top priority to provide you with the satisfaction that will have you calling us for all your present and future carpet, tile & grout, and upholstery cleanings needs.  As part of the Northwest Florida Better Business Bureau we guarantee our cleanings 100%.  As our valued customer, we offer you a 10 day guarantee.  If you have any questions or concerns within the 10 days following your carpet , tile & grout, upholstery cleanings, or any other service rendered, we ask that you give us a call.  Learn More >